Privacy Policy

Woodbridge Group Pty Ltd (ABN 97 162 294 215) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

ABN 97 162 294 215
ACN 162 294 215
WA 6056
Australian Owned & Operated

Your Privacy Rights

How we collect, use, and protect your personal information.

1. Who We Are

This Privacy Policy applies to Woodbridge Group Pty Ltd (ABN 97 162 294 215, ACN 162 294 215), a Western Australian company based at WA 6056, Australia. We operate the website at woodbridgegrouppty.site and provide construction and project management services across residential and commercial sectors.

All enquiries regarding this Privacy Policy or your personal information should be directed to our Privacy Officer at [email protected].

2. What Personal Information We Collect

We collect personal information only when it is reasonably necessary for, or directly related to, our functions or activities. This may include:

  • Contact information (name, email address, phone number, postal address);
  • Project-related information (property details, scope of work, budget, timelines);
  • Communication records (emails, messages, meeting notes);
  • Financial information (payment details, invoices, bank account details);
  • Website usage data (see the Cookies section below).

We will not collect any sensitive information (such as health information, racial or ethnic origin, political opinions, or religious beliefs) unless you voluntarily provide it and we have your express consent, or another exception under the APPs applies.

3. How We Collect Your Information

We collect personal information directly from you when you:

  • Contact us through our website, email, phone, or in person;
  • Request a quote, consultation, or project estimate;
  • Engage us to provide services or supply goods;
  • Subscribe to receive updates or newsletters;
  • Interact with us on social media or at events.

We may also collect information from third parties (such as real estate agents, architects, or referrals) where you have consented or where it is unreasonable or impracticable to collect it directly from you. In such cases, we will take reasonable steps to ensure you are aware of the collection.

4. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose your personal information for the primary purposes of:

  • Providing construction and project management services to you;
  • Communicating with you about your project, quotes, and enquiries;
  • Processing payments and issuing invoices;
  • Complying with our legal and regulatory obligations under Australian law;
  • Improving our website, services, and customer experience;
  • Sending you updates, promotional material, or newsletters (only where you have opted in, and you may unsubscribe at any time).

We will not use or disclose your personal information for any purpose other than those set out in this Privacy Policy without your consent, or unless permitted or required by law.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your personal information to:

  • Our employees, contractors, consultants, and agents who need the information to perform their duties for us;
  • Third-party service providers (such as IT providers, payment processors, and delivery services) who assist us in providing our services, subject to appropriate confidentiality and data protection obligations;
  • Government bodies, regulators, or law enforcement agencies where required or authorised by law;
  • Professional advisers (such as lawyers, accountants, and auditors) where necessary for the provision of services.

Where we engage third parties to assist us, we take reasonable steps to ensure they handle your personal information in accordance with this Privacy Policy and applicable privacy laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to understand how visitors interact with our site. The cookies we use are strictly functional and do not collect any personal information that can identify you. They are used for:

  • Remembering your preferences (such as language or region);
  • Analysing site performance and traffic patterns;
  • Enabling core website functionality (such as the mobile navigation menu).

You may disable cookies in your browser settings, but this may affect the functionality of certain parts of our website. We do not use any third-party tracking, advertising cookies, or analytics services that share your data with external parties.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes implementing appropriate technical and organisational security measures, such as:

  • Secure storage of physical and electronic records;
  • Access controls and authentication measures;
  • Staff training on privacy and confidentiality obligations;
  • Regular review of our security practices.

While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the highest standard.

8. Data Retention

We retain your personal information for as long as it is reasonably necessary for the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we take reasonable steps to destroy it or de-identify it, unless we are required by law to retain it for a longer period.

9. Your Rights and How to Access or Correct Your Information

Under the Australian Privacy Principles (APPs), you have the right to:

  • Access your personal information that we hold about you (subject to certain exceptions);
  • Request correction of your personal information if it is inaccurate, out of date, incomplete, irrelevant, or misleading;
  • Make a complaint if you believe we have breached the APPs;
  • Opt out of receiving marketing or promotional communications at any time.

To exercise these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within a reasonable time and will not charge a fee for accessing your personal information, except in limited circumstances as permitted by law.

10. International Transfer

We do not knowingly transfer your personal information to recipients outside of Australia. If we do need to disclose your personal information to overseas recipients, we will take reasonable steps to ensure that those recipients are bound by privacy obligations that protect your information in accordance with the APPs.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact our Privacy Officer:

  • Email: [email protected]
  • Company: Woodbridge Group Pty Ltd
  • ABN: 97 162 294 215
  • ACN: 162 294 215
  • Location: WA 6056, Australia

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act 1988.